INFORMATION AND CONDITIONS OF SALE

 

Visitors may send in their purchase order online by filling in the order form provided for this purpose. Before placing your order, please read the Museum's privacy policy. Fees vary for orders shipped outside of Spain. In such cases, you will be notified by e-mail of shipping costs. Shortly after receiving your order form, the Chillida-Leku Museum will send you confirmation by e-mail. If no changes to the order are received from the purchasers within two days, the order will be understood as final. The contract to deliver goods shall be considered a sales contract and is filed as such.

 

The purchaser may correct any errors in the order form by sending them to the following e-mail address: tienda@museochillidaleku.com

 

Customers who would rather place their orders by phone can dial:+ 34 943335960, or by fax to: + 34 94335959.

 

CUSTOMER INFORMATION: SECURITY AND CONFIDENTIALITY POLICY

 

1. When customers register in our safe server or place an order, their contact information (name and address), as well as ordering and financial information, are included in our database.

 

2.- Law on Data Protection:
In compliance with Spanish Organic Law 15/1999 on the protection of personal information, we inform you that:

 

A- The ownership and responsibility of this file is El Museo Chillida-Leku, Tax ID number B-20671160. Registered office: Bº Jáuregui, 66. 20120 Hernani, Gipuzkoa. This file was recorded in the General Register on Data Protection and carries the code assigned by the entity.

 

B- The Chillida-Leku Museum guarantees that all data provided by its customers will remain confidential. In addition to the minimum guarantees required by law, data collection and processing is carried out under levels of security which prevent the loss or manipulation of data.

 

C- In accordance with current legislation all customers of Chillida-Leku S.L. are entitled to exercise their right to access, cancel, rectify and object to processing of their personal data. At all times customers have the right to express their wish to NOT receive any advertising.

To exercise this right, customers may write to the following address: Bº Jáuregui, 66. 20120 Hernani. Attention: “Dirección de Tienda”. Alternatively, they many phone +34 943335960, or send an e-mail message to tienda@museochillidaleku.com

 

D- In order to provide better services, Chillida-Leku S.L. is required to disclose certain customer information - name, address, telephone number - to other third-party service companies: carriers, banks, etc. Any such information is shared with our partners only when strictly necessary to provide a specific service.

 

Click on the following link to access the Gift Shop.

 

Gift Shop (in spanish)